matkaa online

matkaa online App support

Contact
+91 5309351088

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The matkaa online:

Q1: How to log in after installing the matkaa online?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone, which will authenticate your login. This eliminates the need for a password or email, making the process simpler and more convenient.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal is available. Wait for the OTP to be sent after clicking send, and if it doesn't arrive within the specified time, use the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, please email your updated KYC details to the customer support team to facilitate a smooth account transfer. This will help complete the necessary updates.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once updated, you should be able to access the app smoothly.

Most Asked Questions Related To Withdraw In The matkaa online:

Q1: What is the minimum withdrawal amount in the matkaa online?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus funds not being eligible for withdrawal. Users can only withdraw the amount they have earned, excluding any bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be completed. This delay may vary depending on the specific circumstances of the payment.

Q4: Why is the bonus balance not being withdrawn?

Using the bonus money is exclusive to gaming activities and cannot be withdrawn by others. The funds earned from playing with bonus money are available for withdrawal. You can withdraw the winnings earned from gaming sessions that utilized the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, go to the settings and check your transaction history. If the withdrawal is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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